Contact information

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Contact Information

Get in touch with Book a Scan about bookings, enquiries, provider information or support.

Website https://www.bookascan.co.uk
Email info@bookascan.co.uk
Company AIS Health Ltd
Company number 09835294

Book a Scan is a private diagnostic imaging booking platform.

We help patients access private scans through independent UK imaging providers.

Please contact us if you have a booking question, provider enquiry or website support request.

How to Contact Us

Email

For booking enquiries, support, cancellations or general questions, please email:

info@bookascan.co.uk

Website

You can use our website to browse scan types, complete forms and start your booking.

https://www.bookascan.co.uk

Company

Book a Scan is operated by AIS Health Ltd.

Company number: 09835294

Registered Office

4th Floor, Silverstream House
45 Fitzroy Street
Fitzrovia
London
England
W1T 6EB

Booking Enquiries

For booking enquiries, please include useful details.

  • Your full name
  • Your booking reference, if available
  • The scan type you are enquiring about
  • Your preferred location
  • Your appointment date, if already booked

This helps us respond more quickly and accurately.

Cancellations and Rescheduling

To cancel or reschedule an appointment, please email us as soon as possible.

Please include your booking reference and appointment date.

Email is recommended for cancellation requests.

This gives you a written record of your request and the time it was sent.

Clinical or Medical Questions

Book a Scan is a booking intermediary.

We do not provide medical advice, diagnosis or treatment.

If you are unsure whether a scan is appropriate, please speak to your GP, consultant or qualified clinician.

Book a Scan is not an emergency service.

If you have urgent or severe symptoms, call 999, attend A&E or contact NHS 111.

Provider Enquiries

Imaging providers who wish to work with Book a Scan can contact us by email.

Please include your organisation name, locations, scan types offered and contact details.

Complaints

If your complaint relates to the booking process, please contact Book a Scan by email.

If your complaint relates to clinical care, scan performance, or reporting, you may need to contact the imaging provider directly.

We can help direct you to the appropriate provider contact where possible.

Contact Details

AIS Health Ltd
Trading as Book a Scan
4th Floor, Silverstream House
45 Fitzroy Street
Fitzrovia
London
England
W1T 6EB

Email: info@bookascan.co.uk

Website: https://www.bookascan.co.uk